State Farm® Insurance Agent Peyton Pettus

"Johanna is AMAZING every time I get the pleasure of working directly with her! She is so knowledgeable and helps me understand any changes I need to make to my policies. She is a true asset to the State Farm company!"

"Very knowledgeable and super helpful and very fast"

"Jo-took care of me…so good!!! How Bout Em!!!…Peyton & Angie"

"Just got off the phone with Ms Jo Yarborough and I tell you she was amazing! High spirit, kind hearted and extremely helpful. She broke all my questions down and helped me understand in a way that was fun and effective! God bless you Miss Jo you’re the best❤️"

"Excellent service for 14 years!!!!"

"Johanna Yarborough was an absolute pleasure to work with! Over the past two days, she made the process of securing homeowners insurance smooth and stress-free. She is incredibly knowledgeable, responsive, and genuinely eager to help. What is usually a dreaded experience turned into a great one thanks to her professionalism and positive attitude. State Farm is lucky to have her on their team!"

"My experience with State Farm was incredibly disappointing and unprofessional from start to finish. After signing up, they insisted I needed a follow-up call. I took time off work, twice, because they stressed how important it was, only for them to completely miss both scheduled calls. After rescheduling yet again, the third call finally happened… and it turned out to be an unnecessary sales pitch that added no value. Things only got worse from there. For the next four months, I had to call every single month because they repeatedly charged the wrong card despite me correcting it multiple times. It felt like no one was actually paying attention or taking responsibility. Eventually, I cancelled due to what was honestly the worst customer service I’ve ever experienced. I clearly requested that they charge one specific card and refund the rest. Ten days went by with no refund, so I followed up only to find out they had once again charged the wrong card and decided to mail a refund without ever informing me. At no point did they proactively communicate or follow up about any of these issues. To make matters worse, my assigned agent (Darden) was completely unavailable. After signing up, I never once got to speak with her again. I switched to Geico and ended up with a lower quote for better coverage, which made the whole situation even more frustrating in hindsight. Overall, this was a disorganized, time-wasting, and deeply frustrating experience. I would absolutely not recommend State Farm."

"Thank you Johanna (Jo) Yarborough! She answered my questions in a friendly manner and got the issue fixed for me in a matter of seconds 😁"

"One of the easiest transactions ever. Did all the work from my phone at the airport. Abby Hanna is the best!!?"

"Helped me get proof of my insurance with a simple and quick phone call"

"Johanna was really helpful in getting my information corrected in the system and updating my policy."

"Joann was very helpful and freindly"

"I just want to say that doing business with this agency has been a breeze! Phillip Kelley, my account representative has been excellent in finding me the best rates for my homeowners and auto policies. Thanks so much!"

"Preston Brown was extremely helpful on the process of getting the coverages we needed."

"Johanna (Jo) was very knowledgeable and helpful."

"My first time talking with State Farm. Nicole was AWESOME! Everything was fluid, the service and attention to detail was amazing . I was able to get my auto insurance with no stress added."

"Johanna (Jo) Yarborough was very polite and has great customer service!! Very fast service with a request I called about!"

"She did a great job helping me with multiple policies."

"I have had Progress for years and made the decision to swap over to State farm and am very pleased with my decision! Abigayle Allen was my direct agent for every transaction and she was great! Extremely informative and polite about the whole process I highly recommended Peyton Pettus!"

"Worked with Jo Yarborough and she did a great job of explaining everything related to my policies. Nice to finally work with an insurance person who acts like you are the customer and is friendly and nice."

"Jo was very helpful with a personal touch. It was nice to deal with someone in my agent's office instead of getting lost at corporate."

"Johanna"

"I just spent the last hour on the phone with Jo, this lady took such care and time to review all my life, auto, and auto policies and did so with such kindness! Truly exceptional customer service in a time when agents seem bothered to deal with you or check in. Hope this agency can hire 10 more like her."

"Johanna was very knowledgeable and very patient. I had several questions about my premium and she answered them all. She also offered to help me if I wanted to do further research on my policies. Received my payment and sent the receipt right away. Her tone indicating Eagerness to help was the most important."

"Jo was very helpful with a payment I needed to make! She also answered questions I had and offered additional assistance! Great phone experience with her!"